workFile Vision empowers end users with all the information and freedom they need to do their jobs to the best of their abilities, allowing them to deliver better services and experiences. People are at the heart of workFile Vision...
So you have read the sound bite, what does it actually mean? What is workFile Vision all about, what functions does it provide to my business?
A Holistic Platform
Well workFile Vision delivers a holistic platform to three main business needs, these are:
·Managing content
·Managing and maintaining good customer relationships
·Managing business process
These business needs are often addressed by singular platforms by IT. Typically, to manage content, a business will purchase an ECM (Enterprise Content Management) platform. For managing customer relationships, a business will purchase a CRM (Customer Relationship Management) platform, and for managing processes, BPM (Business Process Management) platform. The problem, of course, is that business is not split into these compartments, so we find businesses spending a lot of time, effort and money integrating these three systems to meet the bigger business need. The problem with integration is that it is just that, components that talk to each other in only particular areas. This leads to users having to search different stores and platforms to get the complete picture regarding data, customers, content and interactions.
workFile Vision delivers a single platform and a single user interface for all of these functions. We term this @WE (an adaptive at work environment). So that’s a singular storage point, and point of reference for all the information a user will need to go about their work. This makes their life easier and empowers them to make quick and accurate decisions for your business...